Salon Nouveau Yelm

Salon Nouveau Professional Policy and Personal Guarantee

Our Professional Policy and Personal Guarantee

If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redos are scheduled exactly like regular appointments and are provided at no charge. The only qualification that we make in providing redos is that you call to schedule the redo within one week of the original service and that the redo be scheduled with the same stylist who provided the service. However, in the case that the original stylist has no time available, or if you feel that the technician is unable to provide the service, an exception may be made and the redo may be scheduled with another technician.

Please note, services received by apprentices are not guaranteed. Our salon stylists will not provide you with a redo for an apprentice service. You must schedule the redo with the apprentice who originally provided you with the service.

Copyright 2017 Salon Nouveau | 109 Yelm Ave. East | Yelm, WA 98597 | 360.458.4000 | owners@salon-nouveau.net
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Our Professional Policy and Personal Guarantee